Build customer loyalty with a free downloadable photo gallery
Thanks to the possibility of creating a free downloadable photo gallery for your customers within your private area, you can offer them a much more convenient and professional experience. The bride and groom from the last wedding you photographed, the executives from a conference, or the participants in your local marathon will be able to access their images and download them easily. In addition, they will be able to share the link with their guests or attendees so that they can also obtain the photos of the event completely free of charge (after your clients have paid for your services, of course).
As you can see, having a photo gallery available for free download is a very attractive service that adds value to your professional offering. It allows you to deliver images in digital format in a modern, fast and practical way, eliminating complications and facilitating access from any device. That’s why today we want to show you how to create your own gallery within the private area and how your clients can easily access it, so that you can make the most of this feature and further improve your delivery experience.

Offer your customers a more comprehensive, professional and high-quality service thanks to the free downloadable photo gallery.
Contenido
- What is a free downloadable photo gallery?
- At Arcadina, you can offer your customers private galleries with photographs and download options
- Activate AI in your download galleries and improve your customers’ experience
- Offer a more professional and modern service with your free downloadable photo gallery
- Arcadina goes with you
What is a free downloadable photo gallery?

Within your business area, you have multiple possibilities for creating both public and private galleries: for viewing, downloading, selection, sale, or with combined options. However, today we are going to focus on the specific functionality of the free downloadable photo gallery, and so that you can appreciate its full potential, we will show you a practical example of its use. But first, let’s make its purpose very clear.
An image download gallery allows your customer to obtain their photographs in digital format with just one click, quickly and securely. But its usefulness goes much further: at events with a large number of attendees, such as business conferences, sporting events or large celebrations, you can offer your customer the creation of a gallery of this type so that participants can access and download certain images of the event without complications.
What’s more, these galleries have a great advantage: you can activate the AI service so that attendees can find their photos much more quickly. And, if you think it’s interesting, you can also configure them to collect the contact details of each person who downloads an image. This will allow you to expand your potential customer base and then send them communications or email marketing campaigns in a strategic manner.
>> Did you know that you can now search for images by selfie? Find out about this new AI feature
What type of customer is a free downloadable photo gallery ideal for?

This type of free downloadable photo gallery is extremely versatile and suits virtually any type of customer. It can be used both individually, for example, for a customer who has had a portrait session in your studio, and collectively, at events where several people need access to the images. A very common example is a school graduation party, where you can share the gallery link with all the families so they can download the photos at their convenience.
In this type of collective project, you can agree on a price for your services in advance with the families or the event organisers, and once the work is complete, simply share the link to the download gallery with them. To help you better identify which client profiles can benefit from this practical and modern service, we recommend reading the following article on the ideal client.
>> The ideal client for a photographer: what do you need to know to find them?
Types of photo shoots where you can offer a free downloadable photo gallery
This specific free image download service is ideal for large social events such as weddings, christenings or communions, where the hosts have already hired your services and want to offer their guests the possibility of downloading certain photographs of the celebration in a convenient and accessible way.
It is also a perfect option for corporate events: conventions, product launches or any type of business event where the organisers want to share images of the event with all attendees quickly and professionally.
The truth is that this type of free downloadable photo gallery is suitable for almost any type of reportage. If you are a sports photographer and cover races, tournaments or matches, you can offer participants images of the event using this system. If you work in school environments where you have to cover parties, festivals, and graduations, this type of gallery will allow you to easily share photos with families and students. Even if you are a nature photographer and organise field trips with your students, this tool will be ideal for delivering the day’s photographs in an orderly and accessible way for everyone.
In short, a versatile solution that adapts to multiple contexts and provides added value that is highly appreciated by customers.
At Arcadina, you can offer your customers private galleries with photographs and download options

As we have already mentioned, Arcadina allows you to create various types of galleries for both public and private use within your business area.
Customer galleries, along with public sales galleries, are some of the most versatile and profitable solutions you can incorporate into your digital photography business. In this private space, your clients can perform multiple actions from anywhere, at any time and from any device: view their images, select their favourites, download them, purchase digital downloads or professional prints, and even share a selection of photographs with others for free download. In addition, within your private area you can create different types of galleries tailored to the needs of each client.
In today’s article, we will focus on image downloads, and more specifically, on how to create a photo gallery with free downloads within the private customer area of your website. This is an option that will allow you to get even more out of your photo shoots and, at the same time, offer a premium service that is highly valued by your customers.
How to create a free downloadable photo gallery: key steps
Creating a photo gallery for free download is a very simple process. To begin, access your website’s management panel and, in the top menu, click on Client Galleries / Gallery / + New.
In this section, you can create different types of galleries, both public and private, which your clients can view and, if they wish, download directly from your photography website. This feature allows you to offer a more convenient and professional service, tailored to the needs of each client.
If you choose the Private Gallery option, a window will open where you can configure all the information for your new download gallery: from the gallery name, description and visibility, to the download options and any restrictions you want to apply. In addition, you can quickly add images and organise the gallery so that your clients can easily find their photographs, making the viewing and downloading experience smooth and enjoyable.
This simple procedure will allow you to offer a modern and efficient service, providing added value that your customers will appreciate and, at the same time, can help you make your photo shoots more profitable.

As you can see, all you have to do is fill in the fields:
- Name.
- Top (customer area).
- Type: photo.
- Mode: download.
- AI.
- Customer type.
And upload the corresponding photos.
In addition, if you are someone who likes to create a structure of galleries and sub-galleries for each client, you can now save all the information in the form of templates and save yourself a lot of management time with each client. We explain this in the following article in our help section.
>> How customer galleries work
Steps to download photos from a download gallery
The process your clients must follow to access and download images for free from the private area of your photography website is very intuitive. Even so, we will explain it step by step:
- Access the client area using your username and password.
- Locate the image gallery that offers free downloads.
- Select the download option, either for the entire gallery or for individual images.
- Fill in a short form (optional, depending on your settings).
- Automatically download the selected images.
Once inside the free download photo gallery, your customers will have two clear options:
- Download individual photos, ideal if they are only interested in some of the images in the gallery.
- Download all the photos in the gallery at once, for those who want to get all the available images without any hassle.
This simple and well-organised process guarantees a convenient and fast experience for your customers, while allowing you to offer a totally professional and modern service.

Below, we will explain all the options your customers will have separately so that you have no doubts.
Downloading the first image in a free download gallery
Clicking on the download icon for a photo will open a new screen where your customer can select the pixel size of the image. They will also need to enter some information such as their name, email address and a comment (optional), accept the legal notice and finally click on the “Confirm” button to complete the download.

The fields that appear on the download screen can be easily customised from your website’s management panel. You have several options depending on the information you want to collect:
- Request all possible information from your customer, such as name, tax identification number, address, etc.
- Request only basic information, such as name and email address.
- Or, if you already have your customer’s details from previous occasions, skip this step and allow the download to proceed directly.
It is important to note that this information will only be requested when downloading the first photo; the rest of the images can be downloaded without repeating this process.
After the download, a notification email will be sent to both you and your customer with all the download information. This will allow you to keep detailed track of all downloads made from your private galleries. You will receive the information at the email address provided when you registered with Arcadina, while your customer will receive it at the email address indicated on the download form.
Obtaining the rest of the images from the photo gallery
Once the client has completed the download of the first image and provided the required information, the rest of the download process will be virtually automatic. This means that they will not have to fill in any more forms or repeat any steps, and will be able to conveniently download all the remaining images from the gallery quickly and directly.
This system not only improves the user experience, making it much faster and easier, but also allows you to optimise download management in your private area, avoiding unnecessary paperwork and ensuring that your customers can access their photos efficiently and professionally.
Method for downloading an entire image gallery
As with downloading the first image, if the customer clicks on the “Download all” button, a form will be displayed to collect the necessary information. Once the details have been completed and “Confirm” has been clicked, the customer will only have to access the email address they provided on the form. There they will receive an automatically generated message with all the information and a link to start the free download of all the images in the gallery.
Below is an example of how this process will look so that you can guide your customers in a simple and clear manner.
>> Example of a free photo download gallery
And so that you don’t have any doubts, here is an article from our help section that you can even share with your customers so that they understand the entire image download process.
>> Arcadina Help / User Guide / Free Image Download
Photo gallery for free download, also available on mobile

So that you can offer your customers a service that is fully adapted to new technologies, this option is also available on the mobile version of your photography website. This means that your customers can access and download their photos at any time and from anywhere, whether from an Android mobile, an iPhone, a tablet or a computer (PC/Mac).
This feature not only provides convenience and flexibility, but also improves the user experience and reinforces the professional image of your business. Imagine being able to offer your customers the ability to access their images exactly when they need them, without having to rely on a desktop computer. This is undoubtedly a very attractive advantage that can make all the difference to your service.
Activate AI in your download galleries and improve your customers’ experience

Although we have already mentioned it briefly in this post, we want to highlight the importance of being able to activate Artificial Intelligence (AI) in any gallery, whether public or private, in your digital photography business. By activating AI, you greatly facilitate the image search process for your customers. For example, at a sporting event, they will be able to quickly locate their photos, or at a wedding, guests will be able to find and download the images they are interested in quickly.
But the benefits go further: AI can also help you increase your sales. If, in addition to offering a number of photos that can be downloaded for free or at an agreed price, you give customers the option to purchase additional images or request printed copies in different formats, you will be creating a complete and attractive experience for them. The idea is to make things as easy as possible: make the search and purchase process convenient, intuitive and fast, while increasing the opportunities to monetise your work professionally and efficiently.
Offer a more professional and modern service with your free downloadable photo gallery
As you know, if you want to enhance your services as a photographer and make life easier for your customers at the same time, the key is to offer them a photo gallery with free downloads of their sessions, especially for large-scale events and/ , within your private customer area. This type of gallery not only improves the customer experience, but also adds value to your services, positioning you as a modern professional who is attentive to the needs of those who trust your work.
And if you have not yet taken advantage of the full potential of private galleries in your business area, we recommend that you take a look at the following articles, which you will surely find very interesting and practical for getting the most out of this feature.
>> Arcadina Help / private customer area
At Arcadina, we offer this and many other business solutions specifically designed for photographers that will help you offer your customers a high-quality service and allow you to automate a number of daily processes. Try our tools free for 14 days with no commitment.
Today we would like to share with you the opinion of photographer and friend Víctor from Pepe Fotógrafos.
>> How does a wedding photographer achieve success? Víctor from Pepe Fotógrafos tells us about it
Before we say goodbye until the next tip, we would like to ask you a question: Did you already know that you could create a photo gallery for free download in the customer area of your website or did you just find out about it? We’ll read you in the comments.
Arcadina goes with you
Fulfil your dreams and develop your career with us. We offer you to try our web service free for 14 days. And with no commitment of permanence.
Arcadina is much more than a website, it is business solutions for photographers.
If you have any queries, our Customer Service Team is always ready to help you 24 hours a day, 7 days a week. We listen to you.





